Amazon Stolen Package Policy (What To Do, Refunds + More)
Shopping online is super easy with your computer or phone. You will have to wait until your order arrives, which can raise concern about lost packages. This is dependent on the distance from you and whether you visit often.
If you love to shop online like me but you have security concerns, you may be wondering what is Amazon’s stolen package policy?
Amazon’s Stolen-Package Policy for 2022:
Package theft in the United States has escalated to alarming levels. Each day more than 1 million packages are stolen or lost. Amazon reassures shoppers with its A-to-z Guarantee Protection, which covers the majority of stolen packages. Amazon will refund your money if it isn’t possible to return the package.
What to Do if Your Amazon Package Gets Stealed?
Amazon provides several ways to protect packages from being stolen. You can report suspicious package thefts on Amazon.
First, check your order status. The possibility that a package did not arrive when you thought it would, is possible due to bad weather.
You might want to ask your neighbours if your delivery is not showing up on their doorsteps or at the address where you received it.
It’s possible the Amazon delivery driver made an honest mistake and dropped your package at the wrong house.
Amazon allows you to make a report about any problem in your account, including missing package.
In case the package turns up, you should keep an eye on it. You might get a notice about attempted delivery.
According to the official Amazon website, you should wait 48 hours as in rare cases, packages may show as delivered before they actually are dropped off.
You may experience this if your local area has multiple shipping companies handling your order, rather than Amazon.
How To Report A Stolen Amazon Package?
Register to access your Amazon account and click on the missing package. Please note, the reporting method can differ depending on whether you are selling the item through Amazon directly or through a third-party seller.
The seller must be contacted first if you wish to submit a stolen package report if you purchased the item through Amazon Marketplace.
You’ll find the contact option for the seller under the order transaction details. You have 24 hours to get back to them via Amazon’s app and website.
After the deadline has passed, you have the right to make a claim – unless the seller has reached out and offered to send the item back or refund you.
You can make a claim under your transactions by selecting the order and following the prompts to report a problem under the “where’s my stuff” option.
Amazon or the third seller will contact you in order for them to address the problem further and find a solution.
Amazon will fulfill your order for you. To view or file a claim on items purchased and fulfilled, just visit the order.
Be sure to fill in the necessary fields. Please explain how and when you got the package.
If you have security footage that shows someone actually stealing your item, this is your chance for as much information and detail as you possibly can.
To get your refund processed faster, even if there aren’t any cameras in your home, you can still provide accurate and detailed information.
Follow up with Amazon Customer Service if you still have not received a reply within the specified timeframe.
Does Amazon Give Refunds On Stolen Packages?
Amazon provides most stolen package reports to give customers peace of mind so they can keep coming back for more.
All stolen packages containing Amazon seller items that are not sold through third parties will be protected under the A to-z Guarantee. It means that shoppers can be assured of receiving a reimbursement in the case of a stolen package.
Even for items sold directly by Amazon, the retailer does its best to provide replacement items or refunds, which helps protect its reputation when it comes to stolen packages.
Follow your Amazon claims and payment will be refunded directly to the card you have on file.
Amazon reserves the right to deny your claim if Amazon believes the information to have been fraudulent or provides proof of delivery.
How Common Are Stolen Amazon Packages?
Amazon provides many safe shipping options, including the ability to set shipping speeds preferences, sign expensive orders, and have in-home delivery for Prime Members using Amazon Key.
Amazon’s reputation for fast, safe delivery and excellent security measures cannot stop all packages being stolen, even though they have all the right safeguards.
There are 1.7 million packages stolen or lost each day across the U.S., and as the country’s largest e-retailer, many of these stolen packages are unfortunately ordered from Amazon.
1 out of 3 Americans have had at most one stolen package, which amounts to $25 Million in lost goods each day.
Security.org found Amazon packages were most susceptible to being stolen in a new study. 52% of the respondents reported Amazon packages having been taken, while 43% for USPS.
According to studies, Amazon packages were also more vulnerable to theft than FedEx or UPS. Amazon provides protection from package theft.
For more information about Amazon, please visit our post on Why do People Hate Amazon?, Amazon Packages Require Signatures, and Amazon Safety.
Amazon is the most popular place to shop online, with billions of packages shipped every year. Unfortunately, porch pirates are often on the lookout for Amazon boxes as package theft rises in the U.S.
Amazon buyers have the A to Z Guarantee which covers package theft. This guarantees that you will get a full refund or a replacement for any stolen packages.
If you believe that a package went missing, but it appears to have been delivered through your Amazon account’s delivery system, you should contact Amazon and initiate the claims process in order to receive a full refund.
.Amazon Stolen Package Policy (What To Do, Refunds + More)